RETURNS AND EXCHANGES
WHAT IS FRED'S RETURN POLICY?
Fred understands you want to try his colourful and original clothing.
This is why Fred offers a 14 day return policy, starting from the date you have received the order.
All garments should be unworn and all tags should still be attached.
With every return Fred needs a return form.
The return form can be downloaded here
. After you've filled in the return form,
you can return your item(s) to Fred's headquarters.
ONLINE SAMPLE SALE
Items ordered in our online sample sale cannot be returned!
WHERE DO I RETURN MY ORDER?You can return your order to Fred’s headquarters:
A fish named Fred
CAN I EXCHANGE FOR ANOTHER SIZE?When you need another size, Fred asks you to order the correct size in a new order,
and return the wrong size afterwards with Fred's return form.
CAN I RETURN A DAMAGED GARMENT?Yes, Fred accepts damaged garments within one month of purchase.
DO I HAVE TO PAY FOR MY OWN RETURN?Yes, unfortunately Fred can't provide this for you yet.
You can return your order with the parcel service you like.
WHEN WILL I RECEIVE MY REFUND?
When Fred receives your return, he will check the return form,
and the item(s) will be refunded within two working days.